Frequently Asked Questions
The TLC Store is dedicated to helping you with your health needs. When it comes to all-natural supplements we are the professionals. With each person that we help along in their health journey, we are committed to changing one lifestyle at a time. If you do not see the answer to your question, please feel free to contact us and we will get back to you as soon as possible.
How do order delivery?
You can go to our shop page or order from the front page. After adding everything to your cart, you can checkout through a secure payment portal through PayPal or Apple Pay.
How far do you deliver?
The TLC Store delivers in the greater Fort Wayne area.
How do I pay for my order?
We use a secure PayPal payment gateway that is easy to use. You can also pay using Apple Pay.
How long will it take for my order to arrive?
- If your product is being delivered (Fort Wayne Area only) we will get it there by 7:00pm that day as long as order is placed before 5:00pm same day.
- Shipped orders usually arrive 1 - 7 days after they have been placed.
What is your return policy?
The TLC Store will refund the full amount paid within 30 days as long as product is unopened and unused.
Can I use insurance to pay for my health and wellness items?
We currently cannot accept insurance as payment. If you have a flex account through your insurance company, you can call to find out what are the different ways and on what it can be spent on.
How far do you ship?
The TLC Store currently only ships items throughout the USA.
Can i track my order on the way?
Once your order has been processed and packaged, you will receive notification that your order has been shipped with a tracking number.
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- Disclaimer: Remember everyone is different, so what works for one person might not work for another. If you have specific health concerns, be sure to check with your Health Care Practitioner before using any supplement to see what is best for you. If you think you are having side effects or an allergic reaction due to a supplement discontinue use immediately, and consult with your Health Care Practitioner.